Figure's Humanoid Robots Are Now Working Full Shifts at Amazon Warehouses

The Figure 02 robot can pick, pack, and sort packages at 87% of human speed — and it never takes a break.

6 min read
Figure's Humanoid Robots Are Now Working Full Shifts at Amazon Warehouses
The Bipedal Breakthrough On the sprawling floor of an Amazon fulfillment center in suburban Atlanta, something unprecedented is happening. Amid the familiar orange Kiva drive units scurrying across the floor like industrious beetles, a new kind of worker has joined the ranks. It stands on two legs, walks upright, uses arms to manipulate packages, and never needs a bathroom break. These are Figure's humanoid robots, and their deployment in Amazon warehouses marks a pivotal moment in the decades-long quest to create general-purpose labor automation. From Kiva to Digit: The Evolution of Warehouse Automation To understand why humanoid robots matter, you have to understand the history of warehouse automation. When Amazon acquired Kiva Systems in 2012 for $775 million, it gained an army of wheeled robots that could lift and move entire shelving units. These autonomous mobile robots (AMRs) revolutionized fulfillment, and today Amazon operates approximately 750,000 of them. But wheeled robots have limits. They excel on flat, open floors but struggle with stairs, narrow aisles, or environments designed for human bodies. They can move shelves but can't reach into bins, open boxes, or perform the kind of fine manipulation that humans handle effortlessly. Enter humanoid robots. Companies like Figure, Agility Robotics (with their Digit robot), Tesla (with Optimus), and 1X are racing to build machines that can operate in spaces designed for humans—because retrofitting every warehouse, factory, and home for robots would be prohibitively expensive. Agility's Digit became one of the first recipients of Amazon's
billion Industrial Innovation Fund in 2022, signaling Amazon's serious interest in bipedal automation. Figure has emerged as a leading competitor, with its robots now undergoing testing in operational Amazon warehouses. What Figure Robots Actually Do The Figure robots you'll find in Amazon warehouses aren't replacing humans entirely—yet. They're handling specific tasks that represent the "last mile" of automation challenges: tote recycling, picking and placing individual items, and operating in spaces too narrow or dynamic for traditional automation. The robots stand approximately 5'6" tall, can carry up to 45 pounds, and operate for up to 5 hours on a single charge. They use stereo vision cameras and neural networks to perceive their environment, identify objects, and plan grasping strategies. When a robot encounters something it can't handle—an oddly shaped package, a cluttered bin—it flags the item for human attention and moves to the next task. This human-in-the-loop approach characterizes the current deployment phase. The robots aren't fully autonomous generalists; they're specialized workers that handle routine tasks while escalating exceptions to humans. Over time, as the robots encounter more edge cases and their neural networks improve, the exception rate drops, and they handle more independently. The Economics of Humanoid Labor The business case for humanoid robots rests on a simple calculation: if you can build a machine that does human work for less than human wages, and you can deploy it at scale, you've unlocked enormous value. Current humanoid robots cost between $50,000 and
00,000 per unit. With a five-year depreciation schedule, that's
0,000 to
0,000 per year—comparable to or slightly higher than a human worker's annual wages in many markets. But robots work 24/7, don't require benefits, never take sick days, and don't form unions. The real breakthrough, however, isn't just cost—it's scalability. During peak seasons like holidays, Amazon currently hires hundreds of thousands of temporary workers. With humanoid robots, they could theoretically deploy additional robots on demand, scaling capacity without the massive HR operation required for seasonal hiring. The Challenge of Human Spaces The hardest problem in humanoid robotics isn't building a robot that can walk—it's building one that can navigate spaces designed for humans. Warehouses have varying shelf heights, uneven floors, narrow aisles, staircases, and doorways. They're filled with unpredictable obstacles: fallen boxes, loose packing material, other workers moving erratically. This is why the humanoid form factor matters. By matching human dimensions and capabilities, these robots can use existing infrastructure without modification. They can climb the same stairs, reach the same shelves, and operate the same tools as human workers. Figure's robots use a combination of LIDAR for mapping, cameras for object recognition, and proprioceptive sensors for balance. When a robot encounters a staircase, it doesn't need a ramp—it just walks up, using real-time balance adjustments to handle varying step heights. Competition Heats Up Amazon isn't betting exclusively on Figure or Agility. The company is actively exploring multiple approaches to mobile manipulation, including combining traditional wheeled AMRs with robotic arms—essentially creating wheeled humanoids that sacrifice bipedal locomotion for stability and payload capacity. Meanwhile, competition among humanoid startups is intensifying. Figure recently announced partnerships with BMW for automotive manufacturing applications. Tesla continues to develop Optimus, with Elon Musk claiming it will eventually be larger than the electric vehicle business. 1X, backed by OpenAI, is focusing on household applications. If Digit doesn't seamlessly integrate into Amazon's workflow, it may not mark the end of bipedal robots. The ongoing pilots have the potential to reshape how we perceive and utilize these robots in various industries. The Human Question Inevitably, the rise of humanoid robots raises concerns about employment. Amazon employs over 1.5 million people globally, many in warehouse roles that could theoretically be automated. The company's official position emphasizes augmentation rather than replacement. "We're not trying to eliminate jobs," an Amazon Robotics executive explained. "We're trying to eliminate the parts of jobs that people don't want to do—the repetitive lifting, the walking miles every day, the physical strain. Our vision is humans and robots working together, with robots handling the dull, dirty, and dangerous work while humans focus on problem-solving and exceptions." History supports this view to some extent. When Amazon introduced Kiva robots, warehouse employment actually increased—the robots made fulfillment more efficient, which grew the business, which required more humans for tasks robots couldn't handle. But humanoid robots are different. They're designed to handle exactly the kinds of tasks that previously required humans. What Comes Next The next five years will determine whether humanoid robots become as ubiquitous as forklifts or remain niche curiosities. Key developments to watch: Cost reduction: Can manufacturers drive prices below $30,000 per unit, making them accessible beyond mega-corporations? Generalization: Can robots handle increasingly broad ranges of tasks without reprogramming? Safety: Can they work safely alongside humans without cages or restricted zones? Battery life: Can they operate full shifts without recharging? If Figure and its competitors succeed, the warehouse of 2030 will look very different—staffed by teams of humans and humanoids working side by side, each doing what they do best. And that quiet whirring sound you hear? It's the future, walking in on two legs.